Many hotel chains are racing to replace the plastic room key with digital options, including Apple Wallet and Google Wallet apps. Plastic hotel key cards have had a rough few years. During the pandemic, touch was taboo, so touchless trends accelerated. And cybersecurity concerns have mounted around hotel key technology. Earlier this year, researchers found a vulnerability in … Read more
Bill Ackman, Pershing Square Capital Management CEO, speaking at the Delivering Alpha conference in New York City on Sept. 28, 2023. Adam Jeffery | CNBC Billionaire investor Bill Ackman is selling a 10% stake in Pershing Square, aiming to eventually take his investment firm public. Ackman’s firm is raising $1.05 billion in a funding round, … Read more
Responding to angry customers is one of the hardest parts of her job, Natasha said. Finding the right words, conveying the appropriate level of contrition — especially when the hotel isn’t at fault (read: rain complaints) — is a tedious and time-consuming process, said the director of a five-star resort, who asked that CNBC not … Read more
An artist’s rendering of the Starlab space station in low Earth orbit. Voyager Space / Starlab Space LLC A contract written in the stars. Private station Starlab will fly on a Starship rocket later this decade to get to orbit, the companies’ developing both spacecraft announced on Wednesday. Starlab – being built by Voyager Space … Read more
Timeshares have become increasingly common — and expensive. About 10 million U.S. households own a timeshare, and the average price of one of these vacation homes rose to $23,940 in 2023, a more than 30% increase since 2018, according to the American Resort Development Association. While the industry has grown more popular, it has come … Read more
An employee carries an order for a customer at a Domino’s Pizza restaurant in Detroit. Sean Proctor | Bloomberg | Getty Images Forget the battle for chicken sandwich supremacy. The loyalty program wars are coming. Restaurant digital orders surged 124% in the year ended in March, according to market researcher NPD Group. And … Read more
