Responding to angry customers is one of the hardest parts of her job, Natasha said. Finding the right words, conveying the appropriate level of contrition — especially when the hotel isn’t at fault (read: rain complaints) — is a tedious and time-consuming process, said the director of a five-star resort, who asked that CNBC not … Read more
My husband Martin and I met in Brussels in 2012, when I literally stepped on his toes at my neighborhood farmer’s market. At the time, I was working as a security manager at NATO headquarters, and he was on a business trip from his home in the Netherlands. Three days later, we went on our … Read more
Life-changing experiences, unforgettable memories and beautiful pictures — these are things that come to mind when people think of a year-long family trip. But there are also blunders behind the adventures, said Margaret Bensfield Sullivan, recalling the year she spent abroad with her husband and two kids. From encountering piranhas in Brazil to getting trapped … Read more
Some pandemic-era yacht owners are headed back for dry land. The pandemic spurred a “massive spike” in yacht sales, said Richard Allen, chief operating officer of the Hong Kong-based yachting company Simpson Marine. “We’ve seen a lot of those people, that had their boats for two years, sort of now wanting to travel,” he told … Read more
Live snakes, a mounted ram head, a Halloween card signed by Richard Nixon. Those are some of the most fascinating items found in lost luggage in 2023, according to a new report by Unclaimed Baggage, a store that buys lost items from airlines, sight unseen. The company also found a 13-foot vaulting pole, gruesome props … Read more
Luxury trains in India date back to its colonial era, when opulent carriages transported dignitaries, officials and royalty. More trains were built in the 19th century for the country’s maharajas and other ruling elites and their families. Following India’s independence in 1947, privy purses — or governmental payments to these rulers — ended. Without the … Read more
The thought of round-the-clock “togetherness” — with friends, family or strangers bound together in a tour group — can be overwhelming to the estimated 57% of people who lean toward introversion. Solo travel can suit introverts, who tend to re-energize by time spent alone. But even as its popularity increases, most trips are taken with … Read more
Japan has long captivated travelers. But many of its most famous qualities — from the cuisine to the country’s nationwide culture of civility — can initially be befuddling for outsiders too. To help travelers bridge the cultural gap, CNBC Travel asked frequent visitors for their single best piece of advice when visiting Japan. 1. Speak … Read more
The travel industry is largely back on track. But high prices in the luxury sector, which rose in the wake of the Covid pandemic, aren’t returning to normal. In fact, they’re growing higher by the month. Luxury hotel rates reached “peak levels” this year, with average daily rates up 70% compared to 2019, according to … Read more
Heli-skiing on virgin snow in Antarctica for a cool $2.2 million. A polar bear safari in an “off-limits” area of Norway’s Svalbard for $300,000. How about tracking snow leopards in the Himalayas with renowned explorers for $100,000? Big-ticket travel experiences like those are indicative of the “quiet luxury” trend which began in the world of … Read more
