Australia’s supermarket giants Coles and Woolworths an oligopoly, ACCC says

Australia’s supermarket giants Coles and Woolworths an oligopoly, ACCC says

Low-income families are spending a fifth of their income on groceries, with the price of a typical basket of supermarket goods increasing by more than 20 per cent in the past five years, according to a new interim report by Australia’s consumer watchdog. The prime minister says “customers don’t deserve to be treated as fools … Read more

Aldi rated most affordable in latest supermarket scorecard

Aldi rated most affordable in latest supermarket scorecard

ALDI has been rated Australia’s most affordable supermarket in the latest quarterly scorecard, funded by the federal government and completed by consumer group CHOICE, which shows shoppers can save hundreds of dollars a month by shopping around. In June, CHOICE surveyed 104 supermarkets in 27 locations across Australia, recording the price of 14 common grocery … Read more

Supermarkets are using psychological tricks on customers, marketing experts say

Supermarkets are using psychological tricks on customers, marketing experts say

The psychology of supermarket shoppers is in focus as Coles and Woolworths stand accused of sneaky price practices. The grocery giants are headed to court after the consumer watchdog launched legal action against them for allegedly breaking consumer law with misleading discount pricing claims. WATCH THE VIDEO ABOVE: ACCC takes Coles and Woolies to court … Read more

New technology-driven Coles fulfilment centre opens in Truganina, Melbourne

New technology-driven Coles fulfilment centre opens in Truganina, Melbourne

A new automated Coles customer fulfilment centre has opened in Melbourne’s west, with the use of artificial intelligence (AI) technology promising to improve online delivery times and streamline the packing process. The Truganina fulfilment centre, which opened on Friday morning, is the first of two new centres to launch this year as part of a … Read more

Finder research reveals customers returning groceries and having cards declined as cost of living hits hard

Finder research reveals customers returning groceries and having cards declined as cost of living hits hard

Australians are increasingly struggling to afford basic essentials as the cost of living continues to squeeze family finances, with some having purchases rejected and others simply removing items from their shopping at the checkout. A new Finder survey of 1062 people revealed 7 per cent of people were unable to afford to buy essentials and … Read more

‘Hundreds’ of Coles shoppers left out of pocket for days in IT glitch

‘Hundreds’ of Coles shoppers left out of pocket for days in IT glitch

Hundreds of Coles Online shoppers have reportedly been debited twice for their delivery orders due to an IT glitch — including one customer who now cannot afford to pay her car insurance. The anonymous South Australian shopper told 7NEWS.com.au her $300 shop had been debited twice from her bank account. She said she called the … Read more

Selected Vintage Cellars and First Choice Liquor Market stores to be converted to Liquorland

Selected Vintage Cellars and First Choice Liquor Market stores to be converted to Liquorland

Selected Vintage Cellars and First Choice Liquor Market stores will soon be rebranded as part of Coles’ continued transformation of its liquor brand. Coles Liquor Group will convert nine stores across South Australia, Victoria and Queensland into Liquorland Cellars and Liquorland Warehouse stores as part of a new pilot program. The supermarket giant has been … Read more

Coles Drouin throws out thousands of dollars worth of produce after losing power in Victorian storms

Coles Drouin throws out thousands of dollars worth of produce after losing power in Victorian storms

Discarded food products worth tens of thousands of dollars have been seen piled high in a skip bin behind a Victorian Coles outlet. On Tuesday, the skip behind the Drouin store in West Gippsland was 1.5m high with items the store had to throw out. It included pizzas, juices, dips, ice creams, pasta, smoked salmon, … Read more

Arnott’s Nice biscuits vanishes from shelves due to temporary supply issue

Arnott’s Nice biscuits vanishes from shelves due to temporary supply issue

A beloved Australian biscuit is currently missing from shelves — though its manufacturer has rushed to assure consumers it is only a temporary issue. Eagle-eyed shoppers noticed the absence of Arnott’s Nice biscuits in stores, taking to social media to question whether they were quietly being discontinued. Nice biscuits are sweet plant-based biscuits sprinkled with … Read more

Coles and Woolworths go head-to-head with major price drops on everyday cheese product

Coles and Woolworths go head-to-head with major price drops on everyday cheese product

Shoppers looking to snag a cheap chunk of cheese will have no problems finding one, as Coles and Woolworths go head-to-head in a price war on their home brand blocks. The 1kg blocks of Australian dairy cheese products from both supermarket giants will be $4.40 cheaper at the checkout for three months. Coles home brand … Read more