Coles CEO admits ‘we don’t always get it right’ as boss fronts senate after Woolworths grilling

The chief executive of Coles has admitted the supermarket giant had let down its suppliers following claims the company was underpricing the wholesale value of goods. Speaking before a Senate inquiry into supermarket prices, Coles boss Leah Weckert said the chain needed to improve its relationships with suppliers. It comes following previous allegations at the … Read more

ALDI named best supermarket of the year in Roy Morgan Customer Satisfaction Award

ALDI has been named the best Australian supermarket for meeting customer satisfaction and trust, based on a survey. Research and statistics company Roy Morgan released its annual Customer Satisfaction Award with 38 winners from industries such as retail, finance and telecommunications. The awards rate customer satisfaction of more than 280 brands based on surveys conducted … Read more

Frisp Oats Peanut Butter sold nationally at Woolworths urgently recalled over undeclared milk allergen

Frisp Oats Peanut Butter products have been urgently recalled from Woolworths stores across Australia after they were found to contain an undeclared allergen. The supplier, Globe Consultancy Services Pty Ltd, issued the recall after milk was discovered in the 150g single-serve products otherwise sold as vegan. “Consumers who have a milk allergy or intolerance should … Read more

Drakes Supermarkets fits GPS tracker to meat products to stop shoplifting

Drakes Supermarkets has started a trial of putting expensive meats into global position system (GPS) tracked polycarbonate security cases in an attempt to reduce millions of dollars lost to shoplifting. The supermarket chain said if a shopper leaves the store without paying for the meat, the case will alert the store and the suspect can … Read more

Easter long weekend 2024 trading hours: Coles, Woolworths, Aldi & IGA opening times

Woolworths, Coles, ALDI and IGA supermarkets have released their trading hours for the Easter 2024 long weekend. Whether you need to stock up on last minute Easter eggs or supplies for Easter feasts with family and friends, it’s important to know when your local store is open. Many supermarkets are closed or have restricted hours … Read more

Australian supermarket prices surge above world average amid calls to break up Coles-Woolworths duopoly

Aussie shoppers are paying some of the highest prices for food in the developed world as they navigate a cost-of-living crisis. “Australians are paying 54 per cent more than the world average for food,” Labor MP Andrew Charlton told 7NEWS. The revelation has added further pressure on the government to break up the power of … Read more

Shoppers’ fury as popular vegetable skyrockets to $13 a piece

Shoppers have taken to social media to complain about a dramatic rise in the price of a popular staple vegetable at Woolworths, Coles and various independent retailers. Sharing on Reddit, customers have been left speechless over the skyrocketing price of cabbage in the past week. One Gold Coast shopper reported seeing one local green grocer … Read more

Popular Coles and Woolworths items affected by ‘shrinkflation’ revealed in new Choice report

Several popular grocery items struck by “shrinkflation” have been identified, showing where customers already feeling the pinch at the checkout are now getting even less value for their money. Shrinkflation is a term used to describe items that have been reduced in size or weight, with the price remaining the same. WATCH THE VIDEO ABOVE: … Read more

Coles adds security tags to meat products as part of trial in Victoria

Coles has introduced another new security measure to fight back against theft in its stores, this time focusing on meat products. The supermarket giant has added security tags to higher-priced meat products, including premium beef eye fillets and porterhouse steak, trialling the new measure in 10 stores in Victoria. WATCH THE VIDEO ABOVE: Security tags … Read more

Woolworths and Coles slammed over loyalty schemes in supermarket price gouging inquiry

Coles and Woolworths are being urged to scrap member-only prices for customers who have joined membership programs. A parliamentary hearing into supermarket prices will take place in Melbourne on Wednesday, with consumer advocates to push for fairer prices at the check-out. The inquiry was launched in response to allegations of major supermarkets price gouging customers, … Read more