Coles confirms major change to popular service, sparking outrage: ‘Disappointed’

Coles has attracted criticism over a controversial change to one of its most popular services. The supermarket giant has confirmed a new trial with the way it releases its weekly specials catalogues to customers. Traditionally, Coles shoppers have been able to access a “Sneak Peek” of the supermarket’s weekly catalogue – which advertise specials available … Read more

Popular Coles and Woolworths items affected by ‘shrinkflation’ revealed in new Choice report

Several popular grocery items struck by “shrinkflation” have been identified, showing where customers already feeling the pinch at the checkout are now getting even less value for their money. Shrinkflation is a term used to describe items that have been reduced in size or weight, with the price remaining the same. WATCH THE VIDEO ABOVE: … Read more

Coles drops major announcement, affecting every customer

Coles supermarket has confirmed a range of significant price drops in the lead-up to Easter, effective immediately. Customers at all stores can take advantage of bigs reductions across seafood, meat, chocolate and hot cross buns up until and over the Easter long weekend. The bargains include (scroll down for full list): Newsletters: Our top lifestyle … Read more

Coles Easter Plush Toys recalled across Australia

Coles has recalled a number of its Easter-themed plush toys, urging adults to keep them away from children. The Coles Easter Bunny Squeezer Pals in blue, grey and purple and the Coles Easter Light Up Chicken and Bunny have been recalled due to faulty stitching. This stitching issue may cause the filling to be exposed, … Read more

Forget paper bags – Coles unveils new $2 box option for customers

A Coles shopper has set tongues wagging after revealing an all-new packing option at their local store. Sharing on Reddit, the customer revealed how they used a Coles “Swap-A-Box” to pack their groceries during a recent shop. In 2023, the supermarket giant started trialling the new boxes — which cost $2 each — with Click&Collect … Read more

Coles adds security tags to meat products as part of trial in Victoria

Coles has introduced another new security measure to fight back against theft in its stores, this time focusing on meat products. The supermarket giant has added security tags to higher-priced meat products, including premium beef eye fillets and porterhouse steak, trialling the new measure in 10 stores in Victoria. WATCH THE VIDEO ABOVE: Security tags … Read more

Coles hits back at claim it’s placing ‘electronic imprints’ on shoppers

Coles has denied claims that it is placing “electronic imprints” on customers. The supermarket giant was forced to issue the strong denial after a customer made a series of extraordinary claims in a post that’s since been shared more than 1200 times on social media. In it, the shopper claimed Coles staff told him the … Read more

Woolworths and Coles slammed over loyalty schemes in supermarket price gouging inquiry

Coles and Woolworths are being urged to scrap member-only prices for customers who have joined membership programs. A parliamentary hearing into supermarket prices will take place in Melbourne on Wednesday, with consumer advocates to push for fairer prices at the check-out. The inquiry was launched in response to allegations of major supermarkets price gouging customers, … Read more

The little-known loophole in Coles ‘free’ scanning policy you need to know about

A Coles shopper has lifted the lid on a little-known loophole with the supermarket giant’s “Promise on Price Scanning” policy. The retailer’s scanning promise explains that customers are entitled to receive an item for free if it scans at a more expensive price than what was advertised. “All Coles supermarkets apply our Promise on Price … Read more

Woolworths, Coles customers resort to shock act as prices skyrocket

Rising prices at checkouts have forced a growing number of Australians to resort to dumpster diving, an inquiry has heard, while supermarkets are accused of wasting food. A Senate probe into supermarket prices was told cost of living pressures had led to many people skipping meals altogether, or sourcing food that had been thrown out. … Read more