Australia’s triple-0 line will be better protected against future technical issues, as Optus apologises again after an outage left thousands of Australians unable to contact the crucial service. Nearly one in three Australians were left without phone and internet services when the telco company experienced a nationwide outage in November. During the 14-hour event, thousands … Read more
With Optus services slowly returning, many customers affected by the outage are asking whether they will be entitled to any kind of compensation. The telecommunications blackout affected millions of people across the country — causing major delays for commuters and impacting health services as well as affecting both personal and business customers. WATCH THE VIDEO … Read more
A review will be launched into the Optus outage that affected millions of Australians, as the telco ombudsman urges those impacted to raise compensation with the provider. Communications Minister Michelle Rowland said connectivity was “absolutely essential” for consumers and businesses, while announcing the federal government’s investigation. “While we welcome that Optus services were restored over … Read more
