turbotax

Warren slams TurboTax for upselling taxpayers during filing process

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Sen. Elizabeth Warren (D-Mass.) criticized TurboTax on Monday for charging taxpayers for relatively simple tax returns and repeatedly upselling them during the filing process. Ahead of Monday night’s tax deadline, Warren pointed to an example of a sample taxpayer with a “simple filing situation” who would qualify for the IRS’s new Direct File tool, which … Read more

FTC: TurboTax maker deceived customers with ‘free’ services

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The Federal Trade Commission (FTC) ruled on Monday that the maker of TurboTax is deceiving customers when it claims a version its online tax filing software is free, when most customers would have to pay for it. The FTC’s opinion states that Intuit’s TurboTax Free Edition, marketed as a stripped-down version of its paid software … Read more