Millions of Australians who use Centrelink and Medicare could have shorter call wait times and better customer service after a staffing boost. The federal government will hire 3000 new recruits to Services Australia’s frontline as part of its efforts to implement recommendations from the robodebt royal commission. Government Services Minister Bill Shorten says the extra … Read more
Millions of Australians receiving government payments will have their benefits increase in the coming weeks, as the nation deals with a mounting cost-of-living crisis. The rise is part of the twice-yearly indexation of welfare payments, designed to keep payments in line with the rising cost of living. From September 20, welfare recipients are in line … Read more
Millions of Australian pensioners will receive a benefits increase from Wednesday, offering some relief amid the mounting cost-of-living crisis hitting households across the country. In the biggest boost ever, from September 20 recipients of the Age Pension, Disability Support Pension and Carer Payments are set to receive an increase of $32.70 a fortnight for singles, … Read more
Australian welfare recipients may notice a disruption to services after Services Australia staff announced they would soon be striking early next month. The workers are expected to walk off the job on Monday, October 9, over a pay dispute. The 24-hour strike may impact several government services including Centrelink and health insurance. For more Personal … Read more
Services Australia staff are striking for 24 hours on Monday over a pay dispute. Workers walked off the job on Monday, with the strike possibly impacting Centrelink and health insurance services. However, Services Australia general manager Hank Jongen told 7NEWS.com.au last week it was “making preparations to minimise potential disruption to our customers”. “We respect … Read more
Almost one million Australians will receive a cash boost in the new year, as government support payments increase from January 1. More than 936,000 people receiving youth, student or carer support will see a six per cent boost to their payments when indexation takes effect. Youth Allowance payments will increase by $22.40 and $25.80 per … Read more
Welfare recipients have been forced to wait years as public servants responsible for Centrelink payments try to unscramble unlawful debts. Two federal agencies have been warned to speed up their work to fix tens of thousands of miscalculated debt notices. As many as 100,000 welfare debts were miscalculated by Services Australia and the Department of … Read more
Almost a million Australians are set to see a cash boost in the new year, as indexation to government payments takes effect from January 1. More than 936,000 Australians receiving youth, student or carer support will see a 6 per cent boost to their payments. The increases to payments ensure that Australians receiving support can … Read more
