Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

After months of resisting, Air Canada was forced to give a partial refund to a grieving passenger who was misled by an airline chatbot inaccurately explaining the airline’s bereavement travel policy. On the day Jake Moffatt’s grandmother died, Moffat immediately visited Air Canada’s website to book a flight from Vancouver to Toronto. Unsure of how … Read more

Tech companies sign pact to combat AI election interference

Tech companies sign pact to combat AI election interference

Major technology companies signed a pact Friday to voluntarily adopt “reasonable precautions” to prevent artificial intelligence tools from being used to disrupt democratic elections around the world. Tech executives from Adobe, Amazon, Google, IBM, Meta, Microsoft, OpenAI and TikTok gathered at the Munich Security Conference to announce a new voluntary framework for how they will … Read more

Tech companies pledge to fight deceptive AI during 2024 elections

Tech companies pledge to fight deceptive AI during 2024 elections

Several major technology companies — including Adobe, Amazon, Google, IBM, Meta, Microsoft, OpenAI, Snap, TikTok and X — signed an accord Friday pledging to combat the use of deceptive artificial intelligence (AI) in this year’s elections. The 20 participating companies pledged to “work collaboratively on tools to detect and address online distribution” of AI-generated content … Read more

Tech and AI companies sign accord to combat election-related deepfakes

Tech and AI companies sign accord to combat election-related deepfakes

Sam Altman, CEO of OpenAI, attends the 54th annual meeting of the World Economic Forum, in Davos, Switzerland, on Jan. 18, 2024. Denis Balibouse | Reuters A group of 20 leading tech companies on Friday announced a joint commitment to combat AI misinformation in 2024 elections. The industry is specifically targeting deepfakes, which use deceptive … Read more

Sierra Says Conversational AI Will Kill Apps and Websites

Sierra Says Conversational AI Will Kill Apps and Websites

I might have inadvertently insulted Bret Taylor and Clay Bavor when I interviewed them about their new AI startup last week. Their new company, Sierra, is developing AI-powered agents to “elevate the customer experience” for big companies. Among its original customers are WeightWatchers, Sonos, SiriusXM, and OluKai (a “Hawaiian-inspired” clothing company). Sierra’s eventual market is … Read more

After ChatGPT’s viral success, OpenAI is now getting into video

After ChatGPT’s viral success, OpenAI is now getting into video

A stylish woman walks down a Tokyo street filled with warm glowing neon and animated city signage as part of a video generated by OpenAI’s Sora AI model. OpenAI OpenAI, which burst into the mainstream last year thanks to the popularity of ChatGPT, is bringing its artificial intelligence technology to video. The company on Thursday … Read more

Nvidia holdings disclosure pumps up shares of small AI companies

Nvidia holdings disclosure pumps up shares of small AI companies

Nvidia CEO Jensen Huang speaks at the Supermicro keynote presentation during the Computex conference in Taipei on June 1, 2023. Walid Berrazeg | Sopa Images | Lightrocket | Getty Images Investors have become so enamored with Nvidia’s artificial intelligence story that they want a piece of anything the chipmaker touches. On Wednesday, Nvidia disclosed in … Read more

Some People Actually Kind of Love Deepfakes

Some People Actually Kind of Love Deepfakes

A month ago, the consulting company Accenture presented a potential client an unusual and attention-grabbing pitch for a new project. Instead of the usual slide deck, the client saw deepfakes of several real employees standing on a virtual stage, offering perfectly delivered descriptions of the project they hoped to work on. “I wanted them to … Read more

Google’s Flagship Gemini AI Model Gets a Major Upgrade

Google’s Flagship Gemini AI Model Gets a Major Upgrade

Alphabet’s Gemini AI model has been public for only two months, but the company is already releasing an upgrade. Gemini Pro 1.5, launching with limited availability today, is more powerful than its predecessor and can handle huge amounts of text, video, or audio input at a time. Demis Hassabis, CEO of Google DeepMind, which developed … Read more