Thousands of Verizon users across the country were experiencing service outages Monday morning.
More than 100,000 Verizon users had reported outages as of midday Monday, according to Downdetector. The outage tracker’s map showed hotspots near Tampa, Atlanta and New York City, among other locations.
Over half — 52 percent — were experiencing problems with their mobile phones. Several users on social media said their phones showed “SOS,” an indication they had lost cellular service.
“We are aware of an issue impacting service for some customers,” Verizon spokesperson Ilya Hemlin said in a statement. “Our engineers are engaged and we are working quickly to identify and solve the issue.”
Other providers also showed smaller spikes on Downdetector on Monday morning. About 1,500 AT&T users reported outages. However, AT&T attributed this to an issue at “another carrier.”
“Another carrier is experiencing a network issue that may be preventing our customers from calling their customers,” AT&T spokesperson Jim Kimberly said in a statement.
