New South Wales is riddled with toll roads and, for motorists driving long distances to work each day, the price of saving time can add up — that’s why the state government announced a $60 toll cap scheme late last year
Motorists can now claim their share of the $46 million they’ve racked up over the last quarter, with thousands eligible for an average rebate of $195 payment, and some drivers expected to get $7280 back over the year.
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Of the 350,000 eligible toll accounts in the state, motorists can claim an average of $135 this quarter.
But some people will be able to get much more back, and most of them live in Western Sydney, Transport for NSW data shows.
A combined 11,445 motorists living in Greystanes and Marsden Park are eligible for an average rebate of $195 this quarter.
In Kellyville, Baulkham Hills, and Moorebank a combined 19,200 motorists are eligible for an average quarterly rebate between $145 and $168.
In Lakemba, fewer motorists are eligible for a rebate, but the payments are set to be much higher, at an average of $309 per quarter.
And motorists can claim an average of $266 in Auburn, $235 in Bankstown, $232 in Rosehill and $227 in Villawood.
How it works and who is eligible
The government’s weekly toll cap means every dollar spent on tolls over $60 each week is claimable as a rebate at the end of each quarter.
Spend $70 in a week, and you’ll get $10 back, but spend just $55 in a week, and you won’t be reimbursed for a cent.
That means drivers spending $200 every single week on tolls will be able to claim a total of $7280 in rebates annually.
The maximum rebate is $340 each week.
Motorists just need to be a NSW resident and hold a personal toll account with a NSW toll service provider to be eligible.
Those already receiving the M5 South-West Cashback Scheme for travel on the M5 South-West will not be able to claim tolls paid on the motorway.
For a full list of toll spending that is not eligible under the scheme, such as toll spending in buses, trucks and other Class B (or Class 4) vehicles, visit the ServiceNSW website.
How and when to claim
Motorists will need to link their ServiceNSW account with an active E-Toll or Linkt account, before calculating their eligible rebates.
Correct bank account details will also need to be added to the account.
“We may or may not be able to recover the funds if you provide incorrect details,” ServiceNSW said.
Claims for the first quarter, for toll spends from January 1 to March 31, open on April 9.
For toll spends in the second and third quarter, respective claims open on July 9 and October 9.
Claims for the final quarter won’t open until next year, on January 9.
Once the claim is processed, it will land in your bank within 10 to 15 business days.
The quarterly toll spending will accrue, and can all be claimed at once in the final quarter, but those who hear a toll tag’s beep on their daily commute should be careful not to forget their claim for too long.
The final claiming period closes on June 30, 2025, and after that, motorists won’t be able to access a cent.
To see exactly how much you are eligible for, visit the ServiceNSW website.
