The odd history of on-hold music – National

The odd history of on-hold music – National

It’s happened again: before you get a word out, the person or machine who answered the phone at the doctor’s office/tech support/airline/customer service centre slaps you on hold and music starts to play. In some cases, it’s a local radio station. Other times, it’s something terribly innocuous, generic, and mildly annoying. And I swear those … Read more